Need help now? Call and we’ll fix it within 24 hours - no matter who installed it!
PROCESS
Support
Get help fast, 24-7.
There are few things more frustrating than when the systems you rely on go out. You and your teams can’t do their jobs and that costs you money. We understand the urgency of getting back up and running as quickly as possible. That’s why we offer more than just reactionary tech support. We provide you with a proactive, ongoing integrated partnership. Our team learns your systems inside and out so that we can catch problems before they happen.
We’ll never call you back.
Because we always answer the phone. Customer service is the heart of TNC. Our clients are busy and don’t have time to wait for us to “get back to them”. When you call, we’ll see if we can fix the issue over the phone to get you back in business ASAP. If not, we’ll send one of our IT professionals to solve the problem.
What It's Like to Work With Us
“TNC's overall care for detail made my telecom closet look like a piece of art, ready to be in a technology magazine. It’s the best feeling one could have valuing cost of the project and craftsmanship.”
Jonathan
